How EY reinvented recruitment and onboarding with AI and the metaverse
As the AI hype cycle reaches its peak, we’ve already explored the urgent need for personalized upskilling, along with the importance of documenting productivity gains to make the AI budget case.
Less discussed are the new communications channels that this technology will create.
“If harnessed the right way, generative technologies could create a whole host of new channels for communicators,” said Meredith Shue, director of internal communications strategy, talent brand, and innovation for EY Americas.
Domhnaill Hernon, global lead of EY’s Metaverse Lab, echoes Shue’s sentiment.
“Gen AI is pervasive in everything we do,” he explained. “From the start of every project to the end of every project, we’re leveraging AI and Gen AI in different ways.”
Shue and Hernon are at the forefront of EY’s efforts to transform the recruitment, interview and onboarding process using AI and the metaverse. They spoke with Ragan about what’s new, what’s on the horizon, and how this augments the employee experience with comms at the center.
